An Interview of the Chosun University Hospital Director
By Chosun University Hospital
Translated by Namhee Cho
“We will build an education and research-oriented hospital for the next 100 years”
“As a locally-based university hospital, Chosun University Hospital will enhance the stature of the hospital by placing an emphasis on promoting the areas of severe illnesses and external injuries, providing differentiated services for local patients and with specialized marketing strategies for overseas patients.”
- Inaugural Addressfrom SangHongLee, Professor of Orthopedics and the 21st Director of Chosun University Hospital
The new director of the hospital believes that since the hospital exists only if customers exist, we will do our utmost to make this hospital the first choice to visit and to visit again by providing the best medical services with emotional fulfillment.
- Future plans and directions as celebrating the 45th-year anniversary
We are planning to improve the entire hospital treatment system by being patient-centered. Through the One-Stop service system, the center’s main operation system will be reinforced, and we will focus on promoting the satisfaction of all hospital visitors by assisting visitors to know how to receive treatment and their waiting time.
Furthermore, we will advance our program’s cancer, cardiovascular, apoplexy, transplantation and joint pathology programs, to enhance the university hospital’s stature for quality services and clinical research. Thus, by improving the medical teams’ environment stages, treatment can be enthusiastically improved as a training and research-centered hospital.
In addition, we will endeavor to provide more pleasant quality of medical services through our new outpatient treatment center, which will be completed by August 2016.
- Specialized and differentiated strategies of Chosun University Hospital,when compared to other general hospitals and university hospitals
Our strategies include the following. First, we focus on promoting apoplexy and cardiovascular at the cancer center, the transplantation center and the joint center. With accumulated know-hows from operations within the Specialist Emergency Medical Center for External Injuries, and with the designation as a regional emergency center by the Ministry of Health and Welfare in 2005, we will provide prompt medical services to severe emergency patients and provide specialists for treating and performing surgeries at night.
We are also planning to expand beds for special illnesses and general isolated wards, along with general sickbeds and specially isolated wards on the center’s fourth floor to prevent viral diseases like MERS.
Second, we promote to be a differentiated research-centered hospital. We will bring in a regional dementia center in 2016 by facilitating our neurology and dementia center as a university’s national dementia research project group. We will establish a foundation for prevention, detection, treatment and protection for dementia.
Third, we plan to benchmark our medical institution’s management and medical system operation strategies, by improving our medical services’ quality and reinforce our competitiveness.
- Endeavors to become a cooperative hospital among local residents
By becoming a cooperative hospital, we will communicate and create bonds with residents through customized community services, which are voluntary works for the differently-abled and medical services in the agricultural and fishing fields.
We have conducted medical services at the welfare centers for the differently-abled in Gwangju, Haenam, Yeongam, Hwasun and Yeosu in December 2014, and in May 2015. We helped treat victims of the Nepal earthquake by dispatching an emergency medical support group as the second Korean group to Nepal. In February and August 2015, we conducted overseas voluntary medical services to Cambodia and Mongolia, respectively.
Furthermore, by cooperating with related regional organizations and incorporations, we will continue to provide free medical treatment for underprivileged residents, along with aid for surgeries and medical services for those who live in medically-vulnerable areas.
- Thoughts on overseas patients marketing and the future plans
Chosun University Hospital is now a part of global health care. Recently, the number of overseas patients continues to grow and overseas expansion to health and medical markets of the Middle Eastern countries and China are the trend. Notwithstanding, the top-notch medical services are provided by the Korean medical team.
Chosun University Hospital has opened a care center for overseas residents. We are not only preparing to work with more overseas patients but also we are making efforts to eliminate all difficulties that international residents face, such as facing an unfamiliar environment and system and language barriers.
For a global medical environment’s competiveness, we conduct various global health care training methods for the staff’s competency and plans to foster core human resources. In cooperation with Gwangju City and other local governments, we will provide customized medical services to the patients from different countries and regions and attract more overseas patients by conducting overseas voluntary medical services and be a hospital for training an overseas medical team.
- To the citizens and residents of Gwangju and other cities in South Jeolla Province
We celebrate the 45th anniversary of Chosun University Hospital to become the central medical institution of the region by giving love and support to residents, as we serve the community with devotion.
We have also exerted ourselves as a close medical institution to fulfill our duties and obligations by providing continuous voluntary medical services for people in rural areas where medical resources are lacking.
Now and forever, we will do our utmost to improve citizens’ health and welfare through continuous quality, and we promise to become an advanced medical institution as a representative regional hospital.